Welcome to the Team!
Frequently Asked Questions
Most Frequent Questions & Answers
Q: What is the best way to contact IT for an urgent issue?
A: For an urgent issue, please call the Service Desk at (407) 418 – 1055 or x5555
Q: How do I submit an IT ticket?
A: Click the link below to submit an IT ticket via the Service Catalog in Emma’s IT Lab.
Q: How do I change my password?
A: Step by step instructions on how to change your password can be found in the following article:
Q: How do I upload a profile photo to Teams & Outlook?
A: Click the link below to submit a profile photo for Teams & Outlook.
Q: How do I set up email on my phone?
A: Step by step instructions on how to set up email on your phone can be found in the following articles:
Q: How do I set up Microsoft Teams on my phone?
A: Step by step instructions on how to set up Teams on your phone can be found in the following article:
Q: How Do I transfer files to others?
A: At Morgan & Morgan we no longer use USB drives. All file transfers/sharing is done through One Drive. Please see the below KB article for more information.
Q: How do I set up the Salesforce Mobile app on my phone?
A: Step by step instructions on setting up the Salesforce Mobile app on your phone can be found in the following article:
Q: How do I log into Litify from home?
A: Step by step instructions on how to log into Litify from home can be found in the following article:
Coming Soon
Q: How can I get access to a specific group or folder?
A: Click one of the links below to request access to a specific group or folder.
Q: HOW DO I request ACCESS someone elses calendar?
A: Click the link below to request access to someone else’s calendar.
Q: My name is mispelled or I go by another name, how can I request a name change?
A: Click the link below to request a name change.